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Notable Projects

Drive Agile Adoption

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Objective:  Drive team adoption of proven SAFe principles and established business standards.  Improve team velocity and predictability. Gain team participation in qualification. 

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Approach: 

  1. Reduce and clarify feature definition and requirements. 

  2. Document specific workflow process clarifying the expectations for each role

  3. Conduct live training, record for offshore participants

  4. Assess understanding

  5. Review and measure outcomes

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Outcomes: 

  1. Implementation of workflow process is  in-progress

  2. Core team members trained

  3. Business requirements submitted to Architect

  4. All team members now participating in qualification

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Go to Market Analysis and Planning

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Objective:  Drive market analysis to validate external opportunities for our back-end solution and structure GTM plan. 

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Outcomes: 

  1. Identified supported business use cases and potential use cases including target markets for each.

  2. Managed market analysis plan and iterations of empathy interviews, read-outs of analysis, early conclusions, adjustments to target audience

  3. Managed pricing and cost analysis

  4. Drove the GTM go-no-go decision

Aha! Roadmap Planning & Reporting

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Objective:  Establish and champion improved processes and mechanisms for roadmap planning and initiative status reporting across business unit product teams.  Eliminate PPT Dashboard reporting and updates.

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Outcomes: 

  1. Constructed Aha! initiative and PI Sprint level record templates and reports leveraging JIRA integration of capabilities, features, and stories

  2. Documented setup steps for team members and conducted group and one-on-one training as needed

  3. Created Aha! status dashboards for on-demand access by stakeholders and embedded dashboards into Confluence.

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Sample PI Roadmap Status.png
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Client eLearning Program

  • Analyzed the learning objectives for a web-based solution serving hospital clients throughout the US and Canada

  • Designed the eLearning program to enable topic selection and provide end-to-end workflow examples with live navigation

  • Developed topic video segments by first storyboarding and scripting the graphics and verbiage

  • Implemented the program via an online LMS in order to allow for user interaction, registration, and tracking of utilization

  • Evaluation of the program is ongoing via a training program survey and stakeholder input

Click image to view example.

Solution & Role Based Education / Certification Program

  • Approximately 100 Service employees enrolled

  • Improved product knowledge performance scores of Services organization  (baseline scores of 6.5 raised to 8.5 on average)

  • 99% on-time completion rate achieved

  • 85% passing rate achieved

  • Delivered essential skills training and evaluation

  • Live presentation performance evaluation required for Project Management staff

    • resulted in staff skills ranking which supported management decisions for employee advancement and placement

Micro-Learning & Instructional Design Director

  • Directed and implemented business-wide video tutorial production best practices and standards

  • Managed video production team which produced over 50 customer-facing eLearning tutorials

  • Exceeded leadership's team achievable goals and met overall FY stretch goals 

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Operational Readiness Process Improvement

  • Identified and prioritized business challenges and knowledge gaps through needs assessment

  • Established operational readiness charter, mission, objectives, and roadmap initiatives

  • Built leadership dashboards for status monitoring

  • Worked with stakeholders to establish DevOps Business Agreement

Data Platform Op Readiness Executive Sum
Data Platform Op Readiness Status Update

EHR Stage 1 Meaningful Use: Product Management responsibility for Measure Reporting Engine

  • First product solution in McKesson Technologies to achieve EHR stage 1 Meaningful Use certification

  • Managed solution requirements and timeline for six development teams, 3 onshore, 3 offshore

  • Researched stage 1 final rule certification requirements and established written business and functional level requirements

  • Documented supporting use cases and user acceptance criteria

  • Approved detailed technical and UI designs and test plans

  • Created and conducted knowledge transfer to Services, Support, and end-user customers

2015 APQC Speaker: Knowledge Transfer is a Process, not an Event.

  • October 2015 American Productivity & Quality Center (APQC) speaker Houston TX

  • Connecting my experiences as a Product Manager and Subject Matter Expert with the need to transfer knowledge to operational teams and customers, I presented an overview of the best practices and process I developed and implemented at RelayHealth (McKesson)

  • Key objectives for Knowledge Transfer improvement: Right Information, Right People, Right Time.

  • View the promotional video I created for my session

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